General data

Check-in/check-out

• Inicio de check-in: 15:00. Fin de check-in: 02:00
• Check-in anticipado sujeto a disponibilidad
• Check-in extendido sujeto a disponibilidad
• Edad mínima para hacer el check-in: 18
• Check-out: 12:00
• Check-out extendido sujeto a disponibilidad

Hotel description

Este es el hotel con el que siempre soñaste: hotel «It Hotel & Residences By Sercotel» se encuentra en Playa del Carmen. Este hotel se encuentra a 2 km del centro de la ciudad. Puedes recorrer a pie el área residencial de el hotel: Mamitas Beach Club, Playa del Carmen Main Beach y Xcaret Eco Theme Park.

Disfruta un momento ameno en el restaurante. Hay disponible wifi gratuito en las instalaciones. Solicita más información al hacer check-in. A los fanáticos de la natación les encantará contar con una piscina al aire libre. El sector de asistencia turística del hotel te ayudará a reservar una excursión.

Accesibilidad: hay elevador/ascensor. A disposición de los huéspedes, también se ofrece una sala de lavado, prensa, una caja de seguridad y un conserje.

Positions and policies

Comidas

En los detalles de la tarifa, puedes ver información acerca del tipo de comida incluida.

Información adicional

A partir del 1.° de abril de 2021, entra en vigor el VISITAX para turistas extranjeros. El pago por un importe de 224 MXN (o 10 USD por persona) puede realizarse a través del portal web http://visitax.gob.mx/. Los turistas extranjeros pueden pagar antes o durante su estancia en Quintana Roo. Deberá presentarse un justificante de pago en el aeropuerto, antes de la salida.

Know Before You Go


• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast and lunch.
• The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.
• The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.


• Enhanced food service safety measures are in place.

Fees


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for cooked-to-order breakfast: MXN 200 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes


You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.